Inside Sales Representative

Full-time
Vydrica, Žižkova, Bratislava, Slovakia

Popis pracovného miesta

As an Inside Sales Representative, you will be the "gatekeeper" of our sales funnel and the first human touchpoint for worldwide customers (from startups to NASA). Your mission is to increase sales efficiency by owning all inbound leads, performing structured qualification, and delivering only high‑quality opportunities to the sales team. Later, you will take ownership of the customer lifecycle – ensuring they are happy and growing with us.

This role is a great opportunity to grow in the world of sales while learning about a technologically exciting company, innovative products, and advanced applications across global industries.

Key Responsibilities:

  • Respond to all inbound leads within SLA, usually next business day in for European leads and two business days for US/APAC leads. No lead can be left behind

  • Conduct qualification calls via phone or MS Teams

  • Understand customer applications and match them to XIMEA solutions

  • Score and categorize leads based on predefined criteria

  • Maintain 100% CRM accuracy

  • Provide weekly reports on lead quality and trends

  • Work shifts 8AM-4PM and 2PM-10PM for ensure global coverage

  • Structured follow-ups  and reporting

Additional Responsibilities (After‑Sales Support & Growth)

  • Customer satisfaction follow‑up 

  • Use‑case collection 

  • Document real customer applications, challenges, and outcomes.

  • Upsell & cross‑sell outreach 

  • Customer lifecycle tracking 

  • Feedback loop to product & engineering 

Benefity

  • Be part of a stable company internationally recognized for its innovative technology products and services

  • Opportunities for personal development and working with the latest technologies

  • Fitness sessions with a personal trainer in a private gym (in Marianka offices)

  • English language classes and soft skills trainings

  • 5 sick days (paid time off for recovery)

  • Team-building activities

  • Annual bonus based on company performance (non-guaranteed)

Osobnostné predpoklady a zručnosti

  • Strong communication in English language, minimum C1/fluent in business English

  • Technical curiosity (not engineering level)

  • Experience with B2B sales

  • Discipline and process orientation

  • Experience with CRM systems (an advantage)

  • Well-organised, structured approach to daily work

Informácie o výberovom konaní

The selection process is designed to be efficient while also providing enough space to answer key questions and create a clear understanding for both sides. The goal is to have an open, two-way discussion. You can expect a short phone prescreening (for selected candidates), followed by an interview with the team manager and HR.

Popis spoločnosti

XIMEA is passionate about Vision.

We are designing, manufacturing and distributing a broad array of scientific and industrial cameras, and the supporting technologies around them.

We are renowned as innovators with a dynamic and talented team, always reaching for the most challenging and visionary projects.

Our presence is boosted by offices in Germany and USA, as well as distributor network around the globe.

We regularly receive top awards amongst others from Forbes Diamanty Slovenska as an extremely healthy company with sustainable growth (https://www.ximea.com/diamanty).